COLLECTION OF PERSONAL INFORMATION
We will hold your name, address, telephone number and email address when you shop with us. We will also hold the delivery address(es) for your orders and the password information associated with your account. We also maintain a record of your product selections.
We hold your name, address, telephone number, email address, when you request a catalogue.
We only hold your name and email address if you request to receive our email newsletters. To unsubscribe from our mailing list simply click on the unsubscribe link at the bottom of every marketing email and you will be opted out of all email communications. Alternatively, please log in to your account and change your preferences, or email email@example.com with unsubscribe in the subject field. If you prefer to write to us instead, please use the following address: Woven Magic Ltd, 24 Highgate Square, Highgate, Birmingham, B12 0DU, UK
We may also collect information about where you are on the internet (e.g. the URL you came from and the way in which you navigate the site.)
You may withdraw your consent at any time by emailing us at firstname.lastname@example.org. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.
INFORMATION WE USE
We use the information we hold on your records for operational purposes; for example processing your order, dealing with queries, tracking deliveries, reviewing past purchases. We may provide information about you to our employees and agents in order to administer any accounts, products and services provided to you.
Your order history enables us to tailor our product range and marketing information (e.g. promotions and special offers) to your requirements. All the information we hold is used to improve your customer experience.
We also use the information to keep you up to date with Woven Magic; mailing new catalogues and sending emails as appropriate.
We occasionally make our postal mailing list & third party cookie data (but never email) available to carefully selected companies. If you do want your information to be made available, please tick the relevant box when requesting your catalogue or update your details in the 'my account' section on this website. Alternatively you can email email@example.com , call +44 (0) 1212 706 833 or update your preferences via the log-in page of this website.
For purposes of quality control and training, calls and emails may be monitored.
Third-party advertisers may also create and access cookies, which will be subject to their privacy policies – we accept no responsibility or liability for the use of such third parties’ cookies. If you do not wish cookies to be placed on your PC or handheld device, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of our Websites as well as other websites and interactive services.
All security on our Websites is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at firstname.lastname@example.org.
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